
ICT procurement essentials – webinar series
Overview
What we will cover
Planning and structuring the deal
A commercial principles approach to developing the contract
Dealing with uncertainty (and using supplier assumptions to your advantage)
Key procurement decisions - when to use the supplier's terms? When to release a draft contract? Whether to ask for a marked-up contract or departures table? When to evaluate and negotiate contract responses?
Starting work before a contract is signed.
Change control – getting a reasonable price when you have no negotiating leverage
Managing project delays
Personnel management (including key personnel)
Project governance and reporting
Project KPIs.
Requirements and specifications (including dealing with specifications developed after the contract is signed)
Deliverables review and acceptance testing
Warranties – what do they actually do?
Continuous improvement.
Service levels
Service credits and earnback
Other consequences of service level failure – why stop at service credits?
Compliance with laws and standards
Managing multiple suppliers.
Bank guarantees and performance guarantees
Insurance – what is typical and will it actually help?
Liquidated damages and bonuses
Step-in rights
Escrow
Payment plan, retentions and suspension
Contract term and renewal options.
Pricing models – fixed, T&M, volume based, alliance
T&M pricing issues – have you just signed a blank cheque?Payment plans and retentions
Pricing adjustments – CPI, FX etc
Maintaining competitive pricing – price reviews, most favoured customer clauses and benchmarking.
Ownership and licensing – when do you really need to own IP
Licensed software issues
Moral rights
IP infringement risks.
Protecting customer data
Offshoring data – what are the risks?
Terms for dealing with a security or data breach by a supplier
Issues in procuring AI solutions.
Session 9 – Liability and Risk Management – 9 September
Risk and liability assessment - are you sure your liability cap is enough?
Liability limitations and exclusions
The role of warranties and indemnities
Business continuity planning.
Session 10 – Ending the Contract – 16 September
Disengagement and transition out
Dispute resolution
Termination for breach
Termination for convenience
Dealing with supplier insolvency.
To complete your registration, please scroll past 'Event Details' and locate the green banner displaying the 'Register' button.
Event Details
Time: 10.00am - 11.00am (Brisbane AEST)
Location: Online
Cost: Inc GST
$1,250 per person (complete 10 session series)
Unable to participate in one or more webinars from this series? We will be recording each session and we welcome you to register directly with us for the series. Just let us know which webinar/s you are unable to be a participant.
Further information:
Phone 1800 882 110
Email [email protected].
To Register:
Meet the trainer

What our clients say
ICT procurement essentials – webinar series
I just wanted you to know that your training courses have helped me to secure a new job. I have attended both your ICT Procurement Essentials and Drafting QITC Contracts Workshop and have applied the knowledge to my role successfully.
Cameron was through to the point and provided good content and context throughout the series. Made presenting in a difficult forum very easy to follow.
I found Cameron personable, easy to understand and enjoyed his humour. He explained all concepts clearly and I have already started to put his tips into practice.
I just wanted to say thank you for the excellent session yesterday – it provided some great conceptual tools that I will be using going forward. I'm looking forward to the rest of the series.
Support when you need it most
As a participant of our program you'll have comfort in knowing that you can depend on us for ongoing support. Whether it be two weeks or two years after the workshop, you can call us at any time for a short, no-cost consultation.
Recommended CPD point allocation: ? point per webinar (excluding WA).
If this particular educational activity is relevant to your immediate or long term needs in relation to your professional development and practice of the law, then you should claim one CPD unit for each hour of attendance, refreshment breaks not included. Please contact your Professional Body for your state.