Case Studies: AI Procurement

A snapshot of our AI Procurement experience.

Global Car Manufacturer

Advised on procuring an AI solution to transform call centre operations throughout the Asia Pacific region and associated privacy compliance.

Global Pharmaceuticals Company

Advised on the development of a global suite of policies for the internal use of generative AI tools and the procurement of third-party AI solutions, ensuring alignment across multiple jurisdictions.

Big 4 Bank

Advised on the procurement of AI technology as part of its project to replace its existing contact centre products with a single cloud-based contact centre solution.

Queensland Government

Designed and drafted changes to the Queensland Information Technology Contracting (QITC) templates (for use by all government agencies) to manage AI-related risks in government technology procurement and support the adoption of AI technology responsibly and safely.

City Council

Advising on a major project to procure AI technology controlling the road traffic network. The project aims to reduce congestion, make travel times more consistent and improve road safety.

_Disclaimer

_{Clayton Utz communications are intended to provide commentary and general information. They should not be relied upon as legal advice. Formal legal advice should be sought in particular transactions or on matters of interest arising from this communication. Persons listed may not be admitted in all States and Territories.}