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Clients are expecting their providers to be innovative and solution focused. As a forensic accountant and coming out of the accountancy practice, I could see that clients many years ago were asking and calling for us to change the way that we were doing things and that meant that we had to apply an innovative mindset but also a technology solution and we'd applied that in that industry and we can see that some of the accounting firms have progressed in that space because the clients were asking for it. Now sitting in and working in the legal profession, I can see we're in the same dilemma where clients are asking for changes to be made to the manual way of providing legal services so what we are seeing is clients are calling for that as well as smart lawyers asking for that innovation and technology solution. In these series of videos we are going to explore with you how technology has changed the way legal services are being delivered by adding efficiencies, increasing productivity and addressing your costs in the way that we deliver our services to you.