Managing Indigenous Relationships – Negotiations and Consultations

Date: Brisbane: 22 November 2018 Time:

8.15am for 8.30am - 4.45pm


$1,346 per person
$1,212 per person if booking two weeks before the workshop
$1,144 per person if in a group of three or more

If you attend both the Native Title and Cultural Heritage Law and Negotiations and Consultations workshops we offer a package rate of $2,288 per person.


Brisbane: Level 28, Riparian Plaza,
71 Eagle Street

Further information: Phone 1800 882 110 

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Effective engagement with Indigenous communities can be a complex and challenging task.

With ever-increasing community and government expectations, the need for public and private sector personnel to effectively engage with Indigenous stakeholders has never been greater. Successful engagement requires advanced understanding of the cultural contexts of engagement, development of sophisticated strategies and implementation by teams with advanced skills and experience.

This workshop will help you develop a greater understanding of relevant cultural protocols, strategies and approaches which you need to maximise your chances of effective and successful engagement with Indigenous communities.

Who should attend?

  • Anyone who must engage or negotiate with Indigenous stakeholders
  • Local, State and Federal Government officers in major projects delivery, state and regional development, employment, business development, education, health and housing
  • Public and community officers in areas including community development and engagement
  • Private sector personnel in infrastructure and mining development
  • Project officers, planners, policy officers, project managers, strategy analysts, liaison officers, trainers, lawyers, archaeologists and anthropologists.

What we’ll cover

  • Cultural protocols – Indigenous perspectives
    • Land and culture
    • Decision-making structures and processes
    • Power and authority
  • Preparing for engagement
    • Ethical negotiations
    • Cross-cultural unfinished business – impacts on engagement
    • Building teams and achieving corporate buy-in
    • Understanding and developing your negotiation style
  • Negotiation skills
    • The stages of engagement and negotiation
    • Application in a cross-cultural context
    • Building rapport and strengthening relationships
  • Managing meetings
    • Effective meeting management
    • Cross-cultural considerations
    • Dealing effectively with conflict situations
    • Managing difficult stakeholders.

What you’ll learn

You will:

  • Learn about cultural protocols relevant for effective engagement with Indigenous communities
  • Develop a deeper understanding of historical and social context of cross-cultural engagement
  • Explore strategies for building rapport with Indigenous communities for developing and maintaining effective relationships
  • Be able to identify and implement options for effective agreement-making
  • Improve the effectiveness of your policy decision-making
  • Be able to manage interactions with Indigenous communities with greater confidence.

What our clients say

"A very engaging and informative day. All presenters provided great insight into the issues explored."

"Really practical. I learned a great deal about negotiation processes."

"The presenters are great together. Open environment conducive with open conversation."

"Good introduction prior to starting negotiations in this sphere."

Support when you need it the most

As a participant of our program you'll have comfort in knowing that you can depend on us for ongoing support. Whether it be two weeks or two years after the workshop, you can call us at any time for a short, no-cost consultation.


Graham Carter, Barrister-at-Law, Principal, Environmental Land Heritage

Graham has 20 years’ experience of providing native title, cultural heritage and Indigenous relationship management solutions to a broad range of community, government, government-owned corporations and industry clients. In this time, Graham has negotiated over 100 native title and cultural heritage agreements. Graham is a former in-house legal counsel and senior policy officer in the Victorian Government Department of Justice’s Native Title Unit, and a former solicitor and adviser to native title representative bodies including FAIRA Aboriginal Corporation (South- East Queensland), Mirimbiak Nations Aboriginal Corporation (Victoria) and the National Indigenous Working Groups on Native Title and Cultural Heritage (Canberra). Clayton Utz and Environment Land Heritage Pty Ltd enjoy a strategic relationship, jointly offering legal, strategic and negotiation services to their private and public sector clients.

Mary Graham, Aboriginal Elder

Mary is an Aboriginal elder from the Kombu-merri group and connected with the Waka Waka group from South-East Queensland. She has lectured on subjects in Aboriginal history, politics, and comparative philosophy at educational institutions around the country, including the University of Queensland. Mary was the Administrator of the Aboriginal and Islander Child Care Agency during the 1970s and since then has been on the boards and committees of several Aboriginal organisations. Mary was a member of the Council for Aboriginal Reconciliation during its first term and was a two-term Member of the ATSIC Regional Council for South-East Queensland. She was a Queensland Corrective Services Commissioner for a time. Her successful consultancy, Mary Graham and Associates, also gave policy advice to Government at Federal, State and Local levels. Mary has also worked in native title research and claim assistance with the Foundation for Aboriginal and Islander Research Action.